*Delivery rates are approximate and are subject to change subject market rates charged by delivery contractors - please contact us for the latest rates. INTERNATIONAL DELIVERYįor information on International Delivery, please see this section. We do not offer scheduled delivery, however the driver will call you before delivery, and if the time is not suitable, you can request that they return at a time convenient for you. When your order is ready we will email you a shipping notification 1-2 days before delivery. If there is an extended delay we will notify you, otherwise rest assured we will deliver your order as soon as possible. Our quoted delivery times are a good indication of the typical delivery time for each product type, however they are not a guaranteed delivery time, and there can sometimes be delays due to unforeseen circumstances.
CHINESE LANTERN LIGHTS UPDATE
In this case we will update you separately by email with details of each delivery. If your order contains a mix of decor, furniture or rug items, these will be delivered separately, as they ship from different warehouses with different delivery lead times. Delivery of all other rug sizes take 4-6 weeks from your date of order. Delivery of 160 x 230cm size rugs takes 3-4 weeks from your date of order. Delivery to some areas may require additional charges in which case we will contact you before processing your order. An additional charge of HKD 1,000 applies for delivery of bulky items to other areas of Lantau, and other outlying Island areas.
If your building requires a walk up or has limited access, and you require assistance from the lobby/kerb to your door, a delivery charge of $HK 200 per floor* will apply - in this case, please contact us before delivery to make the necessary arrangements.įurniture & Bulky Items to Outlying AreasĪn additional charge of HKD 300 applies for delivery of bulky items to the following areas: Discovery Bay, Tung Chung, Park Island, Yuen Long and Tuen Mun.
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